Why does the building seem empty when I take my child for appointments?

A:
  • Many times, Grandview's treatment spaces are full and you may not see anyone in the waiting areas as families and caregivers are included in the therapy sessions with their child.
  • Grandview operates extended hours in order to meet the needs of Grandview Kids and their families. Grandview is open from early morning until late evening.
  • Grandview's staff flex their hours to meet the needs of Grandview Kids and their families. For example, if a staff member is working on a Saturday, they will flex their time to take a day off during the week.
  • Staff work a 37.5 hour work week. Most staff work an 8 hour day.
  • Evening appointments are challenging for young children who may be tired. Grandview offers evening appointments for older children and youth. In addition, they run workshops and parent sessions in the evenings.